GATICA is a uniquely flexible and modular LED lighting system that
combines aimable general illumination, wall wash and spot lighting,
integrated controls and emergency backup – all in a highly
configurable system that beautifully integrates into its surroundings.
Tech Lighting does not guarantee the availability of any item listed and reserves the right to discontinue or change the technical or design specifications of its products at any time without notice. Certain products have patent protection or patents pending.
For GATICA LED Lighting System orders, please allow six weeks for shipment. Orders placed with shorter lead times will be subject to a rush charge. To ensure accuracy and expedite your order, please order items by item number only. Use of the GATICA BOM Generator is highly recommended for configuring a complete system.
Tech Lighting systems are listed by ETL. Our system products are listed only when used as a complete system; that is, when all components, including power supplies, have been provided by Tech Lighting. Substituting another manufacturer's product will render the listing completely void. Tech Lighting will be removed from liability and any insurance to which you may be entitled will be jeopardized.
STATEMENT OF WARRANTY
Tech Lighting warrants all GATICA LED Lighting System components to be free from defects in material and workmanship under normal use for a period of 5 years after the date of original purchase. This warranty only applies when all components, including power supplies, have been provided by Tech Lighting. Substituting another manufacturer's product will render the warranty completely void. Upon confirmation of a defect or failure, at our discretion we will repair or replace the item or will refund your purchase price if repair or replacement is not possible or practical. Our warranty covers only the product itself; we will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed and used properly. Tech Lighting will not repair or replace products damaged by improper use or faulty installation.
Net 30 days with prior approved credit. If prompt shipment is needed on an initial order (credit checks often take 2 to 3 weeks), we suggest C.O.D. or C.I.A payments. C.O.D. must be certified check or money order. Full freight allowed on orders over $2,000 net, shipped by Tech Lighting's choice of ground or comparable method to a commercial location within the contiguous United States and Canada. Full freight allowed on orders over $2,500 net, shipped by Tech Lighting's choice of ground or comparable method to a commercial location within Alaska and Hawaii. No freight allowed on orders drop shipped to a residence. No freight allowed on Rush Orders shipped priority overnight. Minimum $9 handling fee in addition to freight charges.
GATICA returned goods require an RGA (Returned Goods Authorization) number and unless defective, are subject to a restocking charge of 35%-100%. Please fax a request to your customer service representative at 847.410.4749, or email firstname.lastname@example.org for an RGA number. Be sure the RGA number is clearly marked on the outside of the return packaging. Product must be returned in salable condition within 60 days for credit to be issued. The specific nature of the problem must be identified for any item returned as defective. Custom products and outdated, discontinued or modified versions of catalogued items cannot be returned.
QUOTES AND CUSTOM ORDERS
For quotations and technical assistance, please call your local representative or 800.522.5315. Layouts can be faxed to 847.410.4720. Our in-house design staff can assist you with your layout, make product recommendations, and answer technical questions. If you do not see what you're looking for, please inquire with our Quotes Department. Estimates on custom orders can be provided if detailed drawings are supplied. Allow longer lead time for all custom items. You may also fill out our custom order form.
Please open and inspect all packages. Any breakage must be claimed within 10 business days of receipt for no charge replacement.